The Product
The Honeywell Control and Navigation Suite NAVITAS™ gives air traffic controllers and maintenance crews all the information they need at a glance. This is the only end-to-end solution for planning, analysis, control, and monitoring of air and ground traffic.
After an airplane has landed, the traffic controllers have two main tasks: the firs one is to control the ground traffic called ICWP (Integrated Controller Working Position) and the second one is to monitor for maintenance the ground equipment that helps them control the ground traffic called AEWP (Advanced Engineering Working Position).
The Challenge
At the ICWP the Air Traffic Controllers were surrounded by 10-12 screens showing different bits of information. No assistance to plan and anticipate ground traffic, consisting of a complex mix of variables like runway configurations, time-tables, aircraft mix, weather conditions, etc.
On the other hand the AEWP which is a hugely complex airport maintenance operation, was coordinated between engineers and maintenance crews via many complicated and unfitted systems and paperwork resulting in unnecessary duplication and time spent on updating systems instead of attending to faults on the airfield.
Overall a passive disparate system.
Our Approach
Our primary tasks involved content sorting, creating a visual hierarchy, and ensuring optimal visibility of a very complex environment. To inform our decisions, we relied on valuable research data gathered by our teams in Dubai and Bangalore.
We started our Discovery with a kick-off Workshop of the extended team, to define product and target groups. After that extensive sessions of OVOC and interviews at DXB Air Traffic Controller room were conducted in order to identify requirements and opportunities.
Next, we made the Requirement Analysis based on our research, and used it as base for our UX strategy, which had as central point the concept of data prioritizations on need-to-know bases.
Using a series of prototypes we went through a long process of usability testing iteration. The documentation and final user interface was delivered for development as the final phase of our process.
Our Solution
From one powerful platform the Dubai airport can now streamline traffic, automate maintenance workflows, reduce downtime, and control airside systems such as Advanced-Surface Movement Guidance and Control Systems (A-SMGCS).
Introducing “Follow the Green” – adaptive and intuitive guidance tool to further simplify the tasks of controllers and pilots.
It’s a single secure end-to-end solution that intelligently automates workflows while streamlining human-machine interactions to focus on the needs of the workers, not the technology.
The result: Greater safety, efficiency, and airside capacity.
NAVITAS Control station
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